LIBRALAND
Contact Us
We're here to help! Get in touch with our team for support, questions, or feedback
Get In Touch
Email Support
General Inquiries:
info@singaporelibraland.shop
Technical Support:
support@singaporelibraland.shop
Business Partnerships:
business@singaporelibraland.shop
Phone Support
Support Hotline:
+65 6XXX XXXX
Business Line:
+65 6XXX XXXX
Hours:
Monday - Friday: 9:00 AM - 6:00 PM (SGT)
Office Address
SINGAPORE LIBRALAND SOCIAL GAME PTE. LTD
123 Business District
Singapore 123456
Postal Code: 123456
Send Us a Message
Support Categories
Technical Support
Having trouble with our platform? Our technical team is ready to help you resolve any issues with games, connectivity, or account access.
Safety & Security
Report inappropriate behavior, safety concerns, or security issues. We take all reports seriously and respond promptly.
Feedback & Suggestions
We value your input! Share your ideas, suggestions, or feedback to help us improve the LIBRALAND experience.
Frequently Asked Questions
How do I create an account?
Click the "Register" button in the top right corner and follow the registration process. You'll need to verify your email and phone number.
Is LIBRALAND free to use?
Yes, basic access to LIBRALAND is free. We may offer premium features in the future with additional benefits.
How do you ensure user safety?
We have 24/7 moderation, user verification, reporting tools, and strict community guidelines to maintain a safe environment.
What languages are supported?
Currently, our platform is in English, but we're working on adding support for multiple languages to serve our global community better.
How can I report inappropriate behavior?
Each game has built-in reporting tools, or you can contact us directly through this contact form or email support@singaporelibraland.shop.
Response Times
Email Support
We typically respond to emails within 24 hours during business days.
Safety Reports
Safety and security reports are prioritized and reviewed within 2-4 hours.
Technical Issues
Technical support requests are handled within 12-24 hours depending on complexity.